Amazon Prime FTC Refunds
FTC settlement refunds for certain U.S. Prime customers affected by challenged enrollment or cancellation flows.
You may qualify if:
The FTC page states a customer may apply for a refund if they meet all three requirements: they are an Amazon Prime customer in the United States; they signed up through a "challenged enrollment flow" or tried and failed to cancel through the online cancellation flow between June 23, 2019 and June 23, 2025; and they used no more than three Amazon Prime Benefits in any 12-month period following enrollment. Amazon determines the enrollment-flow question itself. Refunds were paid automatically in November-December 2025; those who did not get one received a claim notice starting January 2026.
View field evidenceThe region filter only narrows discovery and is not an eligibility decision; official class definitions or payment records control.
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Sources and verification
Check official status before acting.
Site publication record
These are site publication and review times, not court decisions or official payment dates.
- First published on this site
- Current version independently approved
Evidence for each field
Participation path
- FTC Amazon Prime refunds ↗
Source location: Two-stage refund process and January 2026 claim notices
Program status
- FTC Amazon Prime refunds ↗
Source location: Claim notice provides filing instructions
Eligibility
- FTC Amazon Prime refunds ↗
Source location: Three eligibility requirements
Benefits
- FTC Amazon Prime refunds ↗
Source location: Payment choices: check, PayPal or Venmo
Documentation
- FTC Amazon Prime refunds ↗
Source location: Personalized claim notice instructions
Official status link
- FTC Amazon Prime refunds ↗
Source location: FTC official refund status page
A court, agency, or administrator may update status, benefits, or dates. The Settlement File provides informational navigation and does not guarantee eligibility or a particular payment.